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Privacy & Security

Privacy & Security

At Mitoo Jewelry, we care deeply about privacy. We believe in transparency, we want you to understand our practices with regard to collecting and using your information both online and offline and the steps Mitoo Jewelry takes to safeguard it.

This statement applies to Personally Identifiable Information collected from Mitoo Jewelry's customers. When this Privacy Policy uses the term "Personally Identifiable Information" it refers to information that lets Mitoo Jewelry know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. Whenever Mitoo Jewelry does so, Mitoo Jewelry will attempt to provide a link to this Policy so that you can confirm how this information will be used. With this information, Mitoo Jewelry can better provide you with personalized services.

"Non Personally Identifiable Information" refers to information that does not identify a specific individual by itself or in combination with other information. Mitoo Jewelry may gather certain information about you such as age, date of birth, gender, as well as consumer purchasing information based on the pages you visit on this website. This information may be compiled and analyzed on both a personal and an aggregated basis. This information may include the website's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses for users to communicate on the Internet and browse.

 

Information we collect

We may collect personal information about you in various ways, such as when you provide it on our websites, through our social media channels, at our events, through surveys, via text messages or on the telephone. The types of personal information we may collect include:

  • - Contact information (such as name, postal address, email address, and mobile or other telephone number);
  • - username and password;
  • - payment information (such as your payment card number, expiration date, authorization number or security code, delivery address, and billing address);
  • - purchase and transaction information;
  • - customer service information (such as customer service inquiries, comments, and repair history);
  • - photographs, comments and other content you provide;
  • - information regarding your personal or professional interests, date of birth, marital status, demographics, and experiences with our products and contact preferences;
  • - contact information you provide about friends or other people you would like us to contact; and
  • - information we may obtain from our third-party service providers.

In addition, when you visit our websites, open our emails, widgets or plug-ins, we may collect certain information by automated means, such as cookies, web beacons and web server logs. The information we collect in this manner includes IP address, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our site, and dates and times of website visits. A “cookie” is a file that websites send to a visitor’ s computer or other Internet-connected device to uniquely identify the visitor’ s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data,” which is a log of the links and other content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you to let us know, for example, whether you have opened an email we sent to you. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our websites or apps.

The providers of third-party apps, tools, widgets and plug-ins on our websites, such as Facebook “Like” buttons, also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of the features and is subject to the privacy policies or notices of these providers. To the extent permitted by applicable law, Mitoo Jewelry is not responsible for these providers’ information practices.

How we use the information we collect

We may use the information described above to:

  • - Provide products and services to you;
  • - process your payments;
  • - create and manage your account;
  • - send you promotional materials and other communications;
  • - communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, offers, surveys and market research;
  • - respond to your inquiries;
  • - operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analyzing our products and customer base; performing data analytics; and performing accounting, auditing and other internal functions);
  • - reduce credit risk and manage collections;
  • - verify your identity;
  • - protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities; and
  • - comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies.

We also may use the information in other ways for which we provide specific notice at the time of collection.

In addition, we use information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as (i) customizing our users’ visits to our websites, (ii) delivering content tailored to our users’ interests and the manner in which our users browse our websites , and (iii) managing our websites, or other aspects of our business. To the extent required by applicable law, we will obtain your consent before collecting information using cookies or similar automated means.

We may use third-party analytics services on our websites , such as those of Google Analytics, Adobe Omniture, and Sizmek. The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze your use of our websites. The information collected through these means (including IP address) may be disclosed to these analytics providers and other relevant third parties who use the information, for example, to evaluate use of the website. To learn more about these analytics services and how to opt out, please visit the relevant websites listed here:

 

 

Interest-based advertising

On our websites, we may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. This section of our Privacy Policy provides details and explains how to exercise your choices.

You may see certain ads on other websites because we engage third-party ad buying networks (such as Facebook, Rubicon and Twitter). Through such buying networks, we can target our messaging to users through demographic, interest-based and contextual means. We can track your online activities over time by collecting information through automated means, including through the use of third-party cookies, web server logs, pixels and web beacons. The networks use this information to show you advertisements that may be tailored to your individual interests. The information our ad networks may collect on our behalf includes data about your visits to websites that serve Mitoo Jewelry advertisements, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our websites and on third-party websites that participate in these ad networks. This process also helps us track the effectiveness of our marketing efforts. To learn how to opt out of this ad network interest-based advertising, click here. To the extent required by applicable law, we will obtain your consent before using your information for interest-based advertising.

Information we share

We do not disclose personal information we collect about you, except as described in this Privacy Policy. We may share personal information with service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, manage and reduce our credit risk, verify information, fulfill orders, and provide web hosting, analytics and marketing services.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, and (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

Your rights and choices

We offer you certain choices in connection with the personal information we collect about you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists, exercise your rights or submit a request, please contact us as indicated in the “How to Contact Us” section of this Privacy Policy. You can also unsubscribe from our mailing lists by following the “Unsubscribe” link in our emails. To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you or request that we correct, amend, delete or block the information by contacting us as indicated below. Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.

To learn more about how to opt out of ad network interest-based advertising, please visit the consumer opt-out page at http://www.aboutads.info/choices/.

Security

We utilise a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure. While we strive to safeguard your personal information, we cannot guarantee or warrant the security of any information you disclose or transmit to us.

How we protect personal information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Policy changes

If we make changes to any terms or conditions of the Policy, the changes will be posted on this portion of the website so that you will always know what information we gathers, how we might use that information, to whom we may disclose it and what choices you have. Please be sure to check this page before proceeding to use our website. 

How to contact us

If you have any questions or wish to register a complaint in relation to this Privacy Policy or the manner in which your personal information is used by us, please email us at mitoojewelry@gmail.com.